Our Response to COVID-19
The Impact community exemplifies what’s best and right in America today. In the coming weeks and months, we are confident this will be demonstrated, promoted, and preserved. We are proud and capable of serving your needs.
We know these times are stressful and uncertain. Thank you for your continued patience, as we anticipate a higher volume of requests and longer response times via email. Rest assured that we are working diligently to take care of your needs.
Remember, the need for healthcare sharing doesn’t stop during the COVID-19 crisis, and some of our members are experiencing unexpected health situations on top of this. Let’s continue to exude the “love thy neighbor” ethic for all of our fellow members throughout this season and beyond.
Things you may be asking about the coronavirus and Impact Health Sharing.
How does COVID-19 affect Sharing?
COVID-19 is no different than any other symptom-related illness that members may experience from time to time. This means that bills related to treatment and testing for COVID-19 can all be submitted for Sharing, including labs, emergency room, hospital admissions, prescriptions, etc.
Is there anything I can do now to be prepared?
- Bookmark the Impact Health Sharing page or make a note. Using the Send Us a Message link is the quickest and easiest way to reach us.
- Remember, you have access 24/7 to a doctor from the convenience of your home. Take advantage of the telehealth service for any smaller types of health concerns. It is a great option to stay home and still receive the care you need, but it will be quicker and easier to access care if you are pre-registered on MDLIVE.
It is good for all of us to make basic preparations during this time.
- Be prepared. Gather supplies in case you cannot go out to shop, such as food, cleaning supplies, and medications.
- Create community. Check-in on your neighbors and lend a hand. Make sure you are connected to your local community online to reach out if you need help. Practice safe social distancing as recommended, and adhere to the “15 Days to Slow the Spread” guidelines.
- Plan ahead. Have a strategy in place in case you get sick. Know where to go and whom to call for help. Have your Impact Health Sharing member ID card accessible. It’s also a good idea to download or get access to your medical records to get help quickly.
- Quarantine. Quarantine helps prevent the spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health for up to 14 days.
Please make sure you get the medical care you need. Visit the CDC website for helpful information on what to do if you suspect you have contracted the virus.
If you have any Impact-related questions, please call to speak to a Member Support Specialist at 855-378-6777 or click here to Send Us a Message.
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