Help Center
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How Does Impact Actually Work?
For Groups/Employers
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Going to the Doctor
Going to the Doctor
Prescriptions
Telemedicine
What is Eligible for Sharing?
Billing
Member Services
Seniors 65+
Member Center
ShareStream
Care Team
My Sharing
My Medical
My RX
General
Membership Requirements
Key Terms
Partner Information
accreditation
commissions
Impactors
For Providers
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Help Center
Member Center
How Does Impact Actually Work?
For Groups/Employers
Spanish
Going to the Doctor
Going to the Doctor
Prescriptions
Telemedicine
What is Eligible for Sharing?
Billing
Member Services
Seniors 65+
Member Center
ShareStream
Care Team
My Sharing
My Medical
My RX
General
Membership Requirements
Key Terms
Partner Information
accreditation
commissions
Impactors
For Providers
Member Center
Find out more about everything that is available to you in the member center and how to use available features.
ShareStream
What is the purpose of ShareStream?
What will I see in the ShareStream?
What will I see in the ShareStream?
Can I search for a post?
What is a general inquiry?
How do I unpin a post?
Can I unflag a post?
How and why would I flag a post?
How do I see the comments on a post?
How long do I have access to my posts?
Can I sort the stream?
Who can see my prayer requests?
What does the icon with the hands mean?
When I see a new medical bill in my stream, how do I see the status of it?
What is a reimbursement request?
What does "new bill received" mean?
What does "payment release" mean?
How do I know if someone responded to one of my posts?
How do I flag a post?
What does it mean to pin a post?
How do I pin a post?
See more
Care Team
What is a Care Team?
What is the score?
How do I sort my search results?
Can I sort my search results?
What ways can I search for a doctor?
What if my doctor's specialization is not in the list?
After I find my doctor, how do I add them to my Care Team?
Why do I need to setup my Care Team?
Can I sort my search results?
See more
My Sharing
What to do when your payment fails.
My Medical
What if I don't see my medical bill?
My RX
What is MyCabinet?
General
Can I have separate payment methods for my monthly share vs. my orders?
What is your cancellation and refund policy?
How do I upload identifying documents?
How do I change my payment method?
Is my information safe and secure?
If I want to search the entire site for something, can I?
What does the search in the top right allow me to search for?
How do I update my profile information?
How do I upload my picture?
How do I manage my notifications?
How do I set it up to send myself and my spouse email notifications?
Can I set some notifications to come immediately and others to come daily?
If I want myself and my spouse to get "SMS", how do I set that up?
How do I turn off Auto-Sharing?
How do I reset my password?
How do I change the date that my EFT is drafted?
How do I change my email address?
If I share a profile with my spouse, whose picture should I upload?
See more
